Shipping
Free Delivery, Everywhere in the US
No minimum spend and no threshold to reach. Every order ships free within the United States, and you get a tracking number the moment it leaves us.
The Short Version
- Cost
Free
Standard shipping is free on every order within the United States. There is no minimum and no threshold to reach.
- Processing
1–2 business days
The time between placing your order and it leaving our facility. Orders placed at a weekend or on a holiday start processing the next business day.
- Delivery
5–7 business days
Transit time once the parcel is with the carrier, so most US orders arrive within about a week and a half of ordering.
- Ships to
United States
We currently ship within the US only, including all 50 states. We are not shipping internationally at this time.
After You Order
What Happens Next
Order confirmed
You get an email confirming the order the moment payment clears. Keep it — it carries your order number, which is the fastest way for us to find anything later.
Packed
Within 1–2 business days your fragrances are packed. Glass is boxed with protective material so bottles and atomisers arrive intact.
Dispatched with tracking
A second email carries the tracking number as soon as the carrier scans the parcel. You can also find it under Order History in your account.
Delivered
Most US orders land 5–7 business days after dispatch. If the carrier cannot deliver, they will leave a notice or retry, depending on the service.
Details Worth Knowing
Tracking your parcel
A tracking number reaches you by email as soon as the carrier scans the parcel. You can also find it under Order History in your account, or use Track Order with your order number and email.
If nobody is home
What happens depends on the carrier and the address. They may leave the parcel somewhere secure, ask for a signature, or leave a card for redelivery. Delivery instructions added at checkout are passed on.
How fragrances are packed
Bottles are glass, so each order is boxed with protective material and the outer carton is unbranded. If a bottle still arrives damaged, tell us within 48 hours with a photo and we will replace it or refund you.
Changing an address
If the order has not shipped we can usually update it — contact us as soon as you can. Once it is with the carrier we cannot change the address, though the carrier may let you redirect it.
Shipping outside the US
We do not ship internationally at the moment. Azafah delivers within the United States only, to all 50 states.
More Help
- Open
Contact Us
Send us a message and get a reply within one business day.
- Open
Frequently Asked Questions
Answers on orders, fragrance, returns, payment and everything else.
- Open
Returns & Refunds
What can be returned, how to start one and when the refund lands.
- Open
Size Guide
How long each bottle size lasts, and how much to actually apply.
- Open
Track Your Order
Find your delivery with an order number and email — no sign-in needed.